Terms of Service

2 Guys 4 Hire LLC is a locally-owned professional moving company with locations in Denver CO, Colorado Springs CO, and Fort Worth TX.  All of our movers contracted with us are experienced, full-time professionals.  

 

Our movers can load and unload box trucks (our truck or your rental) and other shipping containers.  They can also pad and wrap furniture, assemble/disassemble beds and dresser mirrors, pack items into boxes, and re-arrange items on-location.  We also do long-distance and out-of-state moves but you must call us for a custom quote.

 

PLEASE NOTE:

*We load and unload moving trucks, Pods, Packrats, and similar containers.  We also do in-home moves such as relocating furniture to different rooms.

*We can do basic assembly and disassembly of beds, dresser mirrors, and furniture legs for moving purposes.

*We do NOT connect, disconnect, install, uninstall, disassemble, or assemble any appliances, brand new furniture, electronics, gym equipment, or bunk beds.

*Any box packing/unpacking service or us supplying packing materials and/or boxes must be discussed and approved prior to the job date.

*We do NOT do jobs on any military installations.

*We do NOT move any pianos, safes, or items that weigh over 300 lbs.

*We can NOT walk on any snow, ice, or any slippery or unstable service while performing our jobs.  It is your responsibility to have all walkways and truck/ramp areas clear of all snow, ice, obstacles, people, and pets before and during your job.

*We reserve the right to refuse to handle any items or perform any service that we deem unsafe (to people or property) to move.


Liability and Damage Coverage:

We provide complimentary valuation coverage that is valid for damage occurring while our movers are handling and/or transporting your belongings.  Please note our movers will not be responsible for damage to any item during assembly or disassembly of the item by the movers.  If our movers are not transporting your items, any damage occurring during transit in any type of vehicle or storage container is not covered for any reason or under any valuation.  It is our customer’s responsibility to be present during the job.  If any damage to your property occurs you must inform your crew leader immediately.  Failure to notify the crew leader of any property damage prior to their departure will forfeit any claim of damage against your movers.  The valuation coverage provided consists of reimbursement or repair of any covered items that are damaged at the rate of $0.60 per pound per item as determined by the US DOT standard weights and measures.

Ceramic, marble, granite, pressed board, and particle board are not covered due to the nature of these materials.

We do NOT offer any damage coverage whatsoever on jobs where we load a freight trailer or semi truck (ABF U-Pack, Old Dominion, Estes, etc).

Valuables such as paper money, coins, stocks, bonds, jewelry, or collectibles are not covered and should not be handled by our movers.

Unsealed or improperly sealed containers and their contents, non-boxed items, and unwrapped or otherwise unprotected items will not be covered.

Unless otherwise agreed upon before the job booking, the customer is responsible for providing all packing materials, boxes, crates, cargo straps, and furniture pads/blankets. (Our movers do provide blankets, shrink wrap, and cargo straps if they’re providing a truck).  Failure to provide an adequate amount of all of the aforementioned equipment to protect your belongings will automatically void all damage coverage otherwise provided by our movers.

Our movers do not provide any floor, wall, or surface protection and therefore don’t cover any damage occurring to any surface or fixtures. It is assumed that some items being carried throughout a home may come into contact with a wall, railing, fixture, or floor so it is recommended to the customer to provide padding and/or protection to floors, walls, and railings that will be in the path of the movers carrying your belongings.


Fees and Payment:

2 Guys 4 Hire collects either our minimum 2-hour charge or a deposit for your job reservation in advance via debit or credit card at the time of your job booking.  There are no refunds or discounts for unused time if your job is shorter than the minimum 2-hour charge.  If you cancel your job, your refund will be subject to a 25% cancellation fee, so you’ll get 75% of your payment refunded.

Once the movers stop working, they will collect payment from you immediately for the total time that our movers worked, billed with a 2-hour minimum, then in 1/2 hour increments and rounded up to the next full 1/2 hour, minus your prepayment.

Our movers are able to stay for up to one (1) hour over your reserved time.

Your billed job time starts when our movers arrive and ends when our movers stop working.